Breaking through a growth ceiling
- Situation
- A fast-growing apparel brand had been stuck at the same monthly ad spend for nine months. Every time they raised budgets, the numbers looked worse and they'd pull back. The reports made everything look profitable — but growth had stalled.
- What we did
- The reports were flattering themselves: sales from people already searching the brand's name were masking how prospecting really performed. We separated the two, judged growth spend on new customers only, and rebuilt Meta around a weekly stream of fresh ad tests.
2.4×
monthly ad spend at the same cost per new customer